How do I perform a factory reset on an EtherSync USB over IP product?
Thankfully there are two ways to perform a factory reset, one remotely via software (Webmin) and one using the traditional ‘paperclip in a hole’ method.
Performing a factory reset remotely using Webmin:
Sometimes a factory reset may need to be performed. This may be because the unit is being re-purposed or else under the direction of Cambrionix Technical Support.
This is done by connecting to the EtherSync unit’s Webmin interface, replace the xxyyzz in the below link with the value for your unit, by default this is the last six digits from the MAC address. If you have changed the host name of your EtherSync unit, then you will need to use the name that you assigned to it instead.
The username is ‘admin’ and the password is recorded on the sticker on the bottom of the EtherSync unit. Unfortunately the font of the label printer is not the best and so you will need to take care about the differences between ‘O’ and ‘0’ and uppercase ‘i’ with lowercase ‘L’ etc., it is all case sensitive.
To perform the factory reset, open the ‘System’ group from the left hand navigation panel and click on ‘Cambrionix Linux options’. The factory reset can be performed by clicking the ‘Factory Reset’ button immediately below the heading ‘Factory Reset’. If you wish to retain any customised network settings then you can use the button ‘Factory Reset, but keep network settings’ instead. You will then need to confirm the action.
After confirming the factory reset, you may get an error message about failing to find File/Basename.pm. This message is benign and can be ignored, the factory reset is not affected by this error.
Performing a factory reset locally:
If you need to restore an EtherSync unit to factory settings and cannot connect to it via the network, you can force a factory reset with this procedure.
You will need a tool to press the switch behind the hole below USB port 2. A paper clip straightened out should work.
Power the EtherSync ‘on’ and then press the switch within a couple of seconds. Continue to hold the switch pressed until the two red LEDs start to flash. This should take up to about 40 seconds from power on. Once you release the switch the unit will reboot after clearing all settings. It is now reset to factory defaults.
The PDF below shows how to perform the factory reset locally using the hidden front-panel switch.