Since 1989, SHI has transformed itself from a $1 million reseller into a nearly $4 billion global provider of Information Technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT solution provider it is today. Our dramatic growth is completely organic and our customers remain SHI’s most loyal and ardent supporters. SHI has averaged a customer-retention rate of over 99% – the highest in the industry.